Returns & Exchanges
At Strandbags, we want you to love your purchase, which is why we offer a 30-day return policy for change of mind on all unused items in their original condition. Whether you shopped online or in-store, our streamlined process ensures a quick and easy resolution for your bags and luggage.
Check Eligibility
Ensure your item is in its original condition, unworn, with all tags attached, and was purchased within the last 30 days.
Choose Your Method
Return your item for free at any Strandbags retail store nationwide, or initiate an online return via our postal portal.
Pack Your Items
Securely package your items and include your original tax invoice or order confirmation email as proof of purchase.
Receive Your Refund
Once received and inspected, we will process your refund to the original payment method or provide an exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing